Teach Spanish or teach French to your child at home with The Professor Toto Language Education Series. The series uses the Thibaut Technique which keeps children active at every level -- visual, aural and tactile -- and captures their attention with clever animation, vivid colors and imaginative songs. Children learn by watching, listening, and when ready, speaking and singing. The Thibaut Technique is a method, created by Francois Thibaut, that has had children learning new languages for over 30 years. The Thibaut Technique has been featured in The New York Times, The Wall Street Journal, People Magazine, Parents Magazine, New York Magazine, CNN, FOX-TV, Working Mother, Better Homes & Gardens, as well as many parenting magazines.
customer service . faq


cust serv imageIf you have any questions or comments, please feel free to
contact The Language Workshop for Children by phone toll-free at 1-877-444-9595 or at 212.396.0830. You can also reach us by email at info@professortoto.com .
A representative is there M-F 9:30 am to 5:30 pm (EST).

Shipping & Delivery

        
Continental US

  • Full kits and large orders are sent by UPS Ground. Small orders (1 to 3 items) are sent by US Post Office’s Priority Mail. Shipping and handling fees viewable on the shopping cart apply to Continental US only.

    SHIPPING COSTS:
    FULL KITS: $19.95 for the first kit plus $5.00 per each additional kit.
    TRADITIONAL SONGS: $5.95 for first CD + $1 per each additional item.


Alaska & Hawaii
       

  • Full kits and large orders are sent by UPS A ir and small orders (1 to 3 items) are sent by US Post Office's Priority Mail. 

    SHIPPING COSTS:
    FULL KITS:
    ALASKA: $24.95 for the first kit plus $10.00 per each additional kit.
    HAWAII: $34.95 for the first kit plus $12.00 per each additional kit.
    TRADITIONAL SONGS: $5.95 for 1st item + $2 per each additional item.


Canada, Mexico, & International

       

  • All shipments are sent by US Post Office. Import duties and tariffs will be assessed by the receiving postal service. However, under NAFTA, Canada and Mexico buyers do not pay import duties and tariffs. Exact postal fees, based on weight, are added to your purchase price.

    SHIPPING COSTS:
    FULL KITS:
    CANADA: $25.00 for the first kit plus $10.00 per each additional kit.
    MEXICO: $30.00 for the first kit plus $12.00 per each additional kit.

  

Returns
If you purchase the Professor Toto Language Education Kit and are not completely satisfied, you can return it by following the guidelines below.


  • Please call the LWFC at 877.444.9595 or email info@professortoto.com
         to alert us of your return.
  • Return to the address below within 30 days of your original receipt.
  • ALL RETURNS MUST BE SENT BY UPS, FEDERAL EXPRESS, or DHL.
    THE PURCHASER IS RESPONSIBLE FOR KEEPING HIS OR HER RECEIPT AND TRACKING INFORMATION.
  • Shipping and handling fees are non-refundable.

    For full refund, kits must be returned complete and undamaged.
    Your refund will be adjusted for missing and damaged pieces such
    as a cracked or torn portfolio case or a missing tote-bag (but no adjustment is made for missing shrink wrap).

Please ship returns and direct correspondence to:


  • RETURNS c /o
    Professor Toto Language Education Series
    The Language Workshop for Children
    888 Lexington Avenue
    New York, NY 10065 USA


Our Website Privacy Policy

Professor Toto values your trust so we only collect the information we need to fulfill your order and don’t share information with outside parties.  But we may need to share information with mailing or web host companies. However, these firms are not authorized to use the information we share with them for any other purpose.


Security
Data Security
We have appropriate security safeguards to protect and secure the information we collect. Our Web sites use Secure Sockets Layering (SSL) to encrypt your personal credit information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions. Because we use SSL, placing an order online at one of our Web sites is just as safe as giving your credit card number over the phone.

Payment
Credit Cards
Your card is debited when items in your order actually ship and not at the time your order is placed.
Debit Cards
If you pay by debit card, your bank will reserve funds at the time of the original transaction, making it appear as if payment has been collected.

Gift Wrapping & Gift Certificates
We provide both services. CLICK HERE FOR DETAILS

How do children Learn with Professor Toto?
How is Professor Toto different from other children's language programs?

At the LWFC, we've had almost 35 years of success teaching children of all ages a new language with our innovative Thibaut Technique®.  Our methodology and teaching tools have been refined by the responses of the thousands of young students we have taught over the years.

How Does my child use Professor Toto?
The key to teaching young children is to keep them active and engaged on every level - aural, tactile and visual. The Thibaut Technique keeps a child actively engaged. He might watch the DVD, then listen to the same songs in the car, color Toto pictures after school, or read quietly from the picture book before bedtime - all while repeating key words. No matter what age, there's always something to discover. And best of all, it's fun!

Why is it important to learn a language at such a young age?
Children possess a unique neurological capacity to absorb and remember the sounds of many different languages. This ability diminishes over time. A child's critical language learning period typically ends at about the age of 13. The sooner you begin, the easier it will be for your child to learn.

How should my child use Professor Toto?
We created Professor Toto as a flexible learning tool so there are myriad ways for your child to enjoy his kit. Very young children are typically content with watching Professor Toto Part I in the target language right away. Some children can only watch it in small bursts, while others are perfectly happy to watch the entire DVD. Just pay attention to your child's preferences. There's no perfectly right or wrong way for a youngster to watch Professor Toto.

Children ages 6 to 12 may probably feel more comfortable watching the English version before they watch the Target language (French, Spanish, Italian or German. A ten-year-old might read the foreign language script as he watches the foreign language Toto DVD or the Eric's Day English script and then alternate between the picture book and CD. As he or she develops more understanding of the language, he can eliminate the English script and continue with the CD and DVD.

Another way that children may enjoy the kit is by alternating the DVDs with the music CDs. Not only do youngsters enjoy variety, but they exercise a different set of learning skills when focusing on the audio CDs.

Finally, we recommend that you spread out the varying elements of the Professor Toto Educational Kit over a period of time. Professor Toto is a lifetime investment for your child, and there's no need to rush.

How is Word Power used?
All children benefit from Word Power, which reviews all basic vocabulary learned in Professor Toto Parts I (including Eric's Day) and II. Younger children might get more out of Word Power if they begin with Sing & Learn and Professor Toto Parts I and II. Then, they can wait a few weeks as they become familiar with the new sounds and words in the DVDs before starting Word Power. Older children may be ready to begin reviewing the terms in Word Power after just one or two viewings of Professor Toto.

General Advice

When introducing your child to Professor Toto, it's important to remember that learning another language should be fun. Please don't make Professor Toto a chore or homework. Every child is unique and Professor Toto is designed to accommodate different learning styles. Feel free to mix the elements of the kit to best suit your child's interest.

More questions?
We're always happy to help. Contact us at 1-877-444-9595 or info@professortoto.com with your questions during the regular business hours of 9:00 a.m. to 5:30 p.m. (EST).


The Language Workshop for Children
888 Lexington Avenue, 2nd floor
New York, NY 10065 USA

Toll Free Phone: 877-444-9595
Phone: 212.396.0830
Toll Free Fax: 877-755-2539
Fax: 212.396.0830

Hours of Operation:
9:00AM - 5:30PM EST
email: info@professortoto.com




Copyright© 2005 The Language Workshop for Children®. All rights reserved.